At JBI we respect the privacy rights of our users and recognise the importance of protecting information collected about you. This Privacy Statement explains how information is collected, used and disclosed by JBI and applies to information collected when you use or access our online or mobile websites, products, services or applications (collectively, the "JBI Services"), or when you attend a JBI event or otherwise interact with us.
Please read the following carefully to understand how we will collect, use and maintain your personal information. It also describes your choices regarding use, access and correction of your personal information.
You can use JBI online and mobile websites without telling us who you are or revealing other personal information, however it may prevent or limit our ability to provide JBI Services to you.
We will collect basic identifying information when you register for any JBI Services or create a MyJBI account, create or modify your profile and online account, access and use JBI Services, participate in any interactive features of JBI Services, participate in a survey, contest, promotion, sweepstakes, activity or event, make a purchase, apply for a job, request customer support, or communicate with us via third-party social media sites. Basic information we may collect directly from you includes details such as your name, username, email address, your picture, postal address, phone number, employer’s name, job title as well as any contact or other information you choose to provide. Please be aware that the information you choose to provide in your MyJBI profile may reveal or identify information that is not expressly stated (for example, if you choose to provide your picture, your picture may reveal your gender).
We will not request, collect or store any sensitive personal data (such as race; ethnicity; health data; political, religious or sexual orientation, etc.).
We retain information as long as it is necessary to provide services to you and others, subject to any legal obligations to further retain such information. Information associated with your account will be kept until it is no longer necessary to provide JBI Services or until your account is deleted.
Use of Information
We may use the information collected for the limited purpose of providing JBI Services and related functionality and services, as described in this Privacy Statement and as permitted by applicable laws. These limited purposes include circumstances where it is necessary to provide or fulfil Services requested by or for you or where you have given us your express consent.
The information may be used to perform a variety of purposes, including to:
- - Provide, operate, maintain and improve JBI Services;
- - Enable you to access and use JBI Services, including uploading, downloading, collaborating on and sharing content and sending emails on your behalf;
- - Send you technical notices, updates, security alerts and support and administrative messages;
- - Provide and deliver the services and features you request, process and complete transactions, and send you related information, including purchase confirmations and invoices;
- - Respond to your comments, questions, and requests and provide customer service and support;
- - Communicate with you about services, features, surveys, newsletters, offers, promotions, contests and events, and provide other news or information about JBI and our select partners;
- - Investigate and prevent fraudulent transactions, unauthorized access to JBI Services, and other illegal activities; and
- - Personalise and improve JBI Services, and provide content and features that match your interests and preferences or otherwise customise your experience on JBI Services.
Sharing and Disclosure of Information
JBI will not share your personal information or any content to third parties except as described in this Privacy Statement.
We may share personal information about you including as follows:
Vendors, Consultants and Other Service Providers: We may share your information with third-party vendors, consultants and other service providers who are working on our behalf and require access to your information to carry out that work, such as to process billing, provide customer support, etc. These service providers are authorised to use your personal information only as necessary to provide services to JBI and/or JBI Services.
Account Information & Retention. You may update, correct or delete information about you at any time by logging into your MyJBI account and modifying your information or by emailing us at firstname.lastname@example.org. We will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Notice. If you wish to deactivate your account, please email us at email@example.com, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time. We will respond to your access request within 30 days.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information to comply with our legal obligations, resolve disputes and enforce our agreements.
We will retain personal data we process on behalf of our customers as directed by paying customers. JBI will retain this personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements.
Upon request, JBI will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information that we are aware of. To request this information, contact us at firstname.lastname@example.org.
Promotional and Newsletter Communications. You may opt out of receiving promotional and newsletter emails from JBI by following the opt-out instructions provided in those emails. You may also opt-out of receiving promotional emails and other promotional communications from us at any time by emailing email@example.com with your specific request. If you opt out, we may still send you non-promotional communications, such as security alerts and notices related to your access to or use of JBI Services or those about your online account or our ongoing business relations.
Cookies. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies or to prompt you before accepting such a cookie. Please note that, if you choose to remove or reject browser cookies, this could affect the availability or functionality of JBI Services.
Social Media Features and Widgets
JBI Services may include social media features. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on a JBI Service. Your interactions with these features are governed by the Privacy Statement of the company providing those features.
Community Forums and Blogs
JBI websites may offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
To request removal of your personal information from our blog or testimonials, contact us at the email address listed above. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
If you believe that your personal information has not been handled in accordance with this Privacy Statement, you may make a complaint in writing or by email to JBI’s information officer at: firstname.lastname@example.org