What are the beliefs, attitudes, and experiences of supply chain professionals towards soft skills for service delivery?
Supply chain professionals from health and non-health sectors. Supply chain professionals are defined as cadres involved in the handling the flow of goods and services from manufacturing of the products through to the consumption by the consumer.
This review considers studies that investigate health and non-health supply chain professionals' perceptions and perspectives on soft skills for effective service delivery in their working environment.
Health and non-health contexts